Apple MFI Cable ODM OEM & MFI Charger Manufacturer | Support
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Support

Q1. Are you a manufacturer? What product do you have?

A. Yes we are a professional electronic manufacturer which own more than ten-year experiences. And we specialize in MFI cable, key-chain cable, car charger, travel charger, and we also offer customized for our clients.


Q2. How many people in your company and factory?

A. There are more than 200 staffs in our whole company, we all work together in the same building, in case that every department close with information immediately.


Q3. Do you have any OEM or ODM service?

A. Yes, we offer both service. And we work with many famous brands. OEM service like simple change of it’s item, adding a logo, coloring design, ODM service like designing a new product for clients, and so, just let us know your concept, we give our best shot to achieving what you need.


Q4. How about the product quality?

A. Don’t worry about any product quality, as we are a ISO approved factory, products should be in four times full inspection during production. And all items are passed certificate of ROHS, FCC, UL and ect.


Q5. What is the accreditation you have?

A. Our products strictly passed ISO1400, ISO9001, SA8000, RoHs, Reach, FCC, ERP, Energy Star and ect.


Q6. How is the productivity?

A. We have a 20-persons strong experienced R & D engineering team for back up, and a ten-production line working together in our factory that subject to SMT part, DIP part, soldering part, assembly part, packaging part. And we have our dust-free plant. All in every stage in order to meet with time line and high quality.


Q7. Can i have some sample to testing good quality?

A. Yes of course you can, any of the product for you to test and to seek the market.


Q8. If we want to make our customized logo on the product, you can do that?

A. Yes we can do this. There are three methods that you can choose, laser printing, silkscreen and color printing.


Q9. Can i have my favorite color housing instead of your standard colors? So if any extra cost?

A. Yes we have any color and you can choose any one you like, without any extra cost but with MOQ 3K.


Q10. May i have my way to pack with the production?

A. Yes it is not a problem. Just let us know how the way you want to, and material of the packing box and carton. But here cost will over a bit than in a normal packaging way.


Q11. Any warranty you offer on the products?

A. Yes, we can offer a one-year warranty.


Q12. What is the delivery time if we place an order?

A. It depends on the quantity ordered, normally for small order within 20-25 working days, but if for more quantity ordered, it will be informed when your order placed.


Q13. Where is the market your product sell to?

A. To Europe, Europe is our biggest market, and US, Southeast Asia, south Africa… MSH products is having a good reputation and our footprint all over the world.